Privacy policy

Identity of the controller

• Name: this website is managed by 3Digital Factory Lean Solutions, SL | NIF: B67513168, which is the controller of the file.
• Address: C/Josep Cuatrecasas i Arumí, 11, 08192 Sant Quirze del Vallès, Barcelona.
• Activity: Dental Laboratory. CNAE: 3250 – Manufacture of medical and dental instruments and supplies
• Health Licence No.: FMD824CAT
• Professional Association No. of the Responsible Prosthetist: 1762 COPDEC
• Contact: Contact form.
• Mobile Phone: +34 676 639 005
• Email: info@smileep.com

Applicable legal framework

The activity of this website is subject to the Spanish and European legal framework, specifically to the following rules:

• The General Data Protection Regulation (GDPR). This is the regulation of the European Union, unifying the regulation of the processing of personal data in the different EU countries.
• The Organic Law on Data Protection (LOPD) and its Development Regulation. These are the Spanish rules relating to the processing of personal data and the obligations that the controllers of any website must assume in the management of that information.
• The Law on Information Society Services and Electronic Commerce (LSSI). This rule affects those websites that, in some way, carry out economic activities by electronic means, as is the case of this website.

Processing of personal data

The collection of data is done through the forms that appear on our website: registration, contact, request for quote, etc.

The information that you provide us is necessary to provide you with the requested service and to carry out its invoicing.

All requested data are strictly necessary for the provision of the service, including the existence of possible automated decisions, but not creating profiles in any case.

Your personal data will be stored in an electronic file.

The data provided will be kept while the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation and for the provision of the services offered, where it has to be done.

Where are personal data kept on this website?

The personal data of this website are kept in two places:

• The web servers of our cloud services provider (Amazon Web Services).
• In our offices for backup purposes.

Security measures

We adopt the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained in them, in accordance with what is established in the current regulations on data protection.

In particular, on our website the communication between the user and the server is carried out with encrypted data through the HTTPS protocol, which represents the maximum degree of protection for the confidentiality of users that is possible to implement at the current time.

Rights of data subjects

In accordance with the provisions of the European GDPR and the Spanish LOPD, the user may at any time exercise their rights of access, rectification, cancellation and opposition before the provider.

The execution of any of these rights may be requested through our contact form.

We do not commit ourselves to executing all these rights within the established maximum legal period of 10 working days.

• Access

The right of access is the right of the affected person to obtain information on whether their own personal data are being processed, the purpose of the processing that, where appropriate, is being carried out, as well as the available information on the origin of such data and the communications made or planned regarding them.

• Rectification

The right of rectification consists in the interested party being able to request that data that turn out to be inaccurate or incomplete be modified.

• Cancellation

This is the right of the affected person to have data that turn out to be inadequate or excessive deleted and is closely related to the so-called “right to be forgotten” (see below).

• Opposition

The right of opposition refers to the right of the interested party that the processing of their personal data not be carried out or that it cease in the cases in which their consent is not necessary for the processing, that it concerns commercial prospecting files or that they have the purpose of adopting decisions concerning the interested party and based solely on the automated processing of their data.

• Portability and non-limitation of processing

This right consists in you being able to ask us for your data in a structured, commonly used and machine-readable format, whenever it is technically possible to satisfy your request.

• Right to be forgotten

Right to the cancellation of your data from the servers of our website.